Customer Service

Welcome to the
Philips Customer Services Portal
Login to access your account

Convenient access

Now there is one place to manage your Philips healthcare equipment and informatics software.

Create & manage service cases

Submit your service needs into your own words on your own time, check service status, and view all your service activities at your convenience.

Manage your assets

Centralized visibility into your asset details to manage and streamline your own workflow.

Build, view, & download reports

Streamline department workflow and make decisions for better outcomes based on the data at your fingertips.

View your contract information

Get up to the minute contract information.

Continual improvement

  • Improved view on Contract details.
  • Real time insight in your bank/pool of parts/labor balance in (not available in all countries)
  • Enhancement of the portal’s search capability
  • Smaller enhancements, bug fixes, user interface improvements